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    • Home
    • Shop
    • Matcha Lab
    • Our Story
    • Contact Us
  • Low Price Guarantee Standard Free Shipping
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Terms & Conditions

Welcome to Konicha. These Terms and Conditions outline the rules and regulations for the use of Konicha’s Website, located at [Website URL]. By accessing this website and/or purchasing our products, you agree to be bound by these terms.

1. Product Information and Use
  • Authenticity: All Konicha matcha is sourced directly from Japan and is sold as a food product for personal consumption.

  • Accuracy: We strive to display product colors and images as accurately as possible; however, we cannot guarantee that your monitor's display of any color will be 100% accurate.

  • Health Disclaimer: Our products are not intended to diagnose, treat, cure, or prevent any disease. Always consult with a healthcare professional before adding new supplements to your diet.

2. Purchases and Payment
  • Pricing: All prices, including the Bestseller rates shown on the site, are subject to change without notice.

  • Payment Methods: We accept major credit cards and digital payment gateways. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

  • Taxes: Prices are inclusive of applicable taxes unless stated otherwise at checkout.

3. Shipping and Delivery
  • Standard Shipping: We offer standard shipping as indicated in our header bar. Delivery times are estimates and not guaranteed.

  • Low Price Guarantee: Our low price guarantee applies only to identical products and is subject to verification.

  • Risk of Loss: All items purchased from Konicha are made pursuant to a shipment contract. The risk of loss for such items passes to you upon our delivery to the carrier.

4. Returns and Refunds
  • 30-Day Policy: We offer a 30 Days Online Returns policy for unopened and undamaged products.

  • Process: To initiate a return, please contact us at info@konicha.com.

  • Exclusions: Due to the perishable nature of tea, opened tins cannot be returned unless the product is found to be defective.

5. Intellectual Property
  • Ownership: The logo, brand name Konicha, Japanese Katakana (コニチャ), and all original website content and imagery are the exclusive property of Konicha.

  • Restrictions: You may not reproduce, duplicate, copy, or exploit any portion of the Service or Website without express written permission from us.

6. User Comments and Feedback
  • Rights: If you provide testimonials or reviews (e.g., in our "Loved by Customers" section), you grant Konicha a non-exclusive right to use, edit, and publish that content.

  • Conduct: Users are prohibited from posting unlawful, defamatory, or obscene content in review sections.

7. Limitation of Liability

Konicha shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use or the inability to use the products or the website.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Insert State/Country], without regard to its conflict of law provisions..

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250 Executive Park Blvd, Suite 3400
San Francisco CA 94134

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